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Manual HOME > Administrator guide > Accessing from mobile phones > Managing client certificates

Accessing from mobile phones

Managing client certificates

This page describes how to manage client certificates.
The following types of certificates can be managed on Remote Service Manager, if Remote Service optional license is enabled.

  • Master client certificate:
    A certificate that is issued by Cybozu. This certificate contains license information and remote ID. The master client certificate can be used to access any of the registered products.
  • User-added client certificates:
    The certificates that are added by the system administrator. These certificates do not contain license information. A user-added client certificate can prevent users from accessing specified products or allow users to access a product during a specified time period. We recommend that you provide users with different certificates for different use cases.
    Example:
    • To temporary employees:
      Distribute a client certificate that allows users to access Product A and Product D for a period of one year.
    • To managers and above:
      Distribute a client certificate that allows users to access all products for a period of two years.
Note
  • Client certificate management is available only if Remote Service optional license is enabled.
    The status of certificates can be changed even if Remote Service optional license is not enabled.

Adding client certificates

This section describes how to add user-added client certificates.

  1. Click Remote Service administration > Client certificatesClient certificates on Remote Service Manager.
  1. Under "User added client certificates", click NewNew.
  1. Set the desired options, and click Add. The following options are available:
Tip
  • What is a friendly name?
    The character strings that are used to identify user-added client certificates. The friendly name of the user's certificate appears on the Web browser when users access Remote Service. Friendly names may not appear depending on the Web browser.
  • Restrictions on friendly names
    You cannot change friendly names once set. Valid characters are as follows:
    • Single-byte space, a-z, A-Z, 0-9, apostrophe ('), plus sign (+), hyphen (-), colon (:), comma (,), period (.), question mark (?), and opening and closing parentheses.

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Editing client certificates

This section describes how to edit user-added client certificates.

  1. Click Remote Service administration > Client certificatesClient certificates on Remote Service Manager.
  1. Select the certificate that you want to edit.
  1. Click EditEdit.
  1. Set the desired options, and click Save. The following options are available:
    • Certificate name
    • Expiration date
    • Products allowed to be accessed
    • Notes

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Changing certificate status

This section describes how to change the status of a master client certificate or user-added client certificates.
If you disable a client certificate used by any users, the users can no longer access products via Remote Service.

  1. Click Remote Service administration > Client certificatesClient certificates on Remote Service Manager.
  1. Select the certificate that you want to edit.
  1. Click EnableEnable. To disable the certificate, click DisableDisable.
  1. To enable the certificate, click Enable. To disable the certificate, click Disable.

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Configuring client certificates

This section describes how to configure the client certificates used for each product.

  • To configure client certificates after adding a product, proceed to step 3.
  1. Click Remote Service administration > Products and users for useProducts and users for use on Remote Service Manager.
  1. Select the product for which you want to configure client certificates.
  1. Click Configure client certificates for useConfigure client certificates for use.
  1. In the client certificate list, select a client certificate that you want to use for the product, and click ←Add > Save. To clear the selection, select a client certificate, and click →Remove.

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Deleting client certificates

This section describes how to delete user-added client certificates.

Tip
  • You cannot delete the master client certificate.
  • Deleting user-added client certificates is permanent.

  1. Click Remote Service administration > Client certificatesClient certificates on Remote Service Manager.
  1. Select the certificate that you want to delete.
  1. Click DeleteDelete.
  1. Confirm the certificate to be deleted, and click Delete.
hints
  • You can also delete user-added client certificates on the following screen:
    • On the "Client certificates" screen, select the check boxes for the client certificates that you want to delete, and then click Delete client certificates.

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