Accessing from mobile phones

Managing users

Remote Service Manager manages the products connected from mobile phone via Remote Service.

Note
  • You must add users if you added a Cybozu product to Remote Service Manager.
  • Verify that the following operation has been completed before adding users.
    • Adding products to Remote Service
Tip
  • When you are configuring users, the screen of entering the system administrator user name and the system administrator password may appear. You must login the product as a system administrator even if you have set Cybozu Common Authentication.

Adding users

This section describes how to add users.

  • If you want to continue to add users after the products have been added successfully, operate from step 3.
  1. Click Remote Service administration > Products and users for useProducts and users for use on Remote Service Manager.
  1. Click Configure users for the product you want to add users to.
  1. Login the product as an administrator.If there is no need to login the product, this step can be omitted. Proceed to step 4.
    Login method varies according to different product settings.
  1. ClickAdding usersAdd users. If users have been added, you can verify the number of added users and users' name.
    "Users successfully added" screen
  1. Select the users you want to add, and then clickAdd. Select a group and select users to add, then click↓Add, then clickAdd. When there is a search field on the upper right of members list, enter keywords to search users.
    If you want to remove the users you have added to the candidate box, select the users to delete and then click↑Remove.
  1. Confirm the added content. ClickProvide access information and client certificateto provide access information to users.
    ClickAdd more usersto continue adding users, operate from step 5 again.

Removing users

This section describes how to remove users.

Note
  • If you remove the users when using KUNAI Lite for BlackBerry(R), the following data in the device of BlackBerry(R) with KUNAI Lite for BlackBerry(R) installed will also be removed.
    • All the data in the scheduler
    • All the data in the address book
    • All the data in E-mail
Tip
  • Even if you remove the users on the product, the deletion will not be reflected in Remote Service Manager. You need to delete the users on Remote Service Manager as well after deleting them on the product.

  1. Display the "Configure users" screen.

    Step 1 to 3 of Adding users.

  1. Select the users you want to remove, and then clickRemove. Enter keywords on the search field on the upper right to search users.
  1. Click Removeon the "Remove users from Remote Service" screen to confirm the operation.