ContentsThis pages describes log files of Remote Service Manager.
- Log files are saved in the "logs" folder under the installation folder of Remote Service Manager.
- When the size of the file exceeds 10MB, a new log file is made.
- Up to seven log files can be made, and previous log files will be overwritten when you add more than seven files.
- If you want to save all log files, you need to copy log files to other folders regularly.
- You can view the following information in log files:
- RelayClient.log: Remote Service Manager trace log
- access.log: Remote Service Manager access logs and access logs to each product via Remote Service
- velocity.log: An auxiliary log used in supporting remote service
- (Remote Service name)_InstallLog.log (for Windows) or Remote Service_InstallLog.log (For Linux): Remote Service Manager installation log
The installation log will be made in the installation folder of Remote Service. - call_history.log: The log of calling on mobile devices
※Only Windows phone generates this log. - device.log: Device control (initialization and security policy) log and KUNAI error log
- Error.log: Remote Service Manager error log
- The character encoding of the log file is UTF-8.
- For the style of the displayed log in "device.log", please refer to Logs List.