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Product license

Starting trial service

When only one of the services of Remote Service or MDM Pack is started for initial settings, start any service that have not been started.

Tip
  • Start Remote Service or Secure Access Option trial service when Remote Service is used for the communication between KUNAI and each product during MDM Pack trial period.
  • For Secure Access Option, see the following website:
  • To add third party products during the trial period:
    You can add third party products during the trial period using either of the following procedures:
    • On Remote Service Manager that has been upgraded from version 2.3.0 or earlier to the latest version:
      Click "Try new service" on the "Product license" screen to start the trial service.
      This setting is not required if you have the premium license.
    • On Remote Service Manager 3.0.0 or later that has been newly installed:
      Visit our website to apply for the service.

  1. Click System settingsSystem settings > Product licenseProduct license on Remote Service Manager.
  1. Click Try new service.
  1. Select the service that you want to try.
  1. Confirm the Remote Service Trial agreement, and then select "I agree to the above license terms", click Agree. The screen of "Trial license issuance process is complete" is displayed, which means the trial license has been issued successfully.

Note
  • Remote Service Manager should be restarted in the following cases:
    • The message "Failed to get license information. Check your network environment and restart Remote Service." is displayed on "Trial license issuance process is complete" screen.