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Before installing

Items to be confirmed before installing

Verify the following requirements before installing Remote Service Manager:

User rights

Log in to the server where you want to install Remote Service Manager as one of the following users:

  • On Windows: A user with the Administrator privilege of the installation server
  • On Linux: A root user for the installation server

Verifying the server and supported products

Verify that the server and the products in use meet the system requirements.

System requirements in Product information

Obtained license

Functions that can be configured in Remote Service Manager varies depending on the license.

Prices, Quotations, and Order in Product information

The latest installer

The latest installer can be downloaded on the following page:


Note
  • Do not use the same client certificate on two or more Remote Service, otherwise Remote Service Manager cannot operate normally.
  • If the product loads its page content from the Internet, the warning screen will appear each time you display the page.
  • If the product loads its page content from the intranet, the content cannot be used.
  • To use virus scanning software, you must remove the contents under (installation directory)\temp from the target of the scan.
Tip
  • What is Remote Service Manager?
    It is a program installed for using Remote Service. Remote Service uses SSL (Secure Sockets Layer) encrypted communication to communicate with the server placed on the Internet by Cybozu.
    On Remote Service of which version is older than 2.1.2, Remote Service Manager is called "relay client".