Remote Service Manager manages the Cybozu products that can be used from mobile devices.
Managing products
Adding a product
This section describes how to add a product.
- You must first add products to Remote Service Manager before adding users or mobile devices.
- You cannot add third party products to be used from KUNAI.
- You can register only a single product for KUNAI.
- Click MDM Pack KUNAI administration > Products and users for use on Remote Service Manager.
- Enter the product access URL, and click Add.
- Confirm the added content.
To go on to add users, click Configure users.
Proceed to step 3 of Adding users.
Updating product information
This section describes how to update registered product information.
- You must update product information when the product is upgraded.
- You do not need to update the settings of registered users even if the product information has been updated.
- Click MDM Pack KUNAI administration > Products and users for use on Remote Service Manager.
- Click Update product information.
- Enter the product access URL, and click Update.
Removing a product
This section describes how to remove a product.
- If you remove a product, user settings and mobile device settings for the product will also be removed and thus these devices can no longer be managed on Remote Service Manager. Be sure to initialize registered mobile devices before removing products.
- Click MDM Pack KUNAI administration > Products and users for use on Remote Service Manager.
- Click Remove.
- Click Remove to remove the product.