With MDM Pack(Mobile Device Manager Pack)

Managing users

Remote Service Manager manages the users who access the product from KUNAI for Android.

Note
  • Verify that the product has been added to the Remote Service Manager before registering users.
Tip
  • When you are configuring users, you may be prompted to enter the system administrator login name and the system administrator password. You must log in to the product as a system administrator even if Cybozu Common Authentication is enabled.

Adding users

This section describes how to add users.

  • To add users after adding a product, proceed to step 2.
  1. Click MDM Pack KUNAI administration > Products and users for useProducts and users for use >  Configure KUNAI usersConfigure KUNAI users on Remote Service Manager.
  1. Log in to the product as a system administrator. If there is no need to log in to the product, this step will be skipped. Proceed to step 3.
    Login method varies depending on the settings in the product.
  1. Click Add usersAdd users. If any registered users exist, you can confirm the number of users and their user names.
  1. Select the users that you want to add, and then click Add. Select a group from the list on the left, select the users that you want to add, click ↓Add, and then click Add.
    You can search users by entering keywords, if a search field is displayed above the member list.
    To clear the selection, select the users that you want to remove, and then click ↑Remove.
  1. Confirm the added content. Next, click Procedures to enable use of KUNAIto install KUNAI for Android on the mobile device.
    If KUNAI for Android is already installed on the mobile device, click Mobile devicesto add the mobile device to Remote Service Manager. To add more users, click Add more users, and repeat step 4 and onward.

hints
  • The "Configure users" screen is accessible from the following screen:
    • On the "MDM Pack KUNAI products and users" screen, click Configure KUNAI usersConfigure KUNAI users.

Removing users

This section describes how to remove users.

Note
  • If you remove users, their mobile device settings will also be removed and thus these devices can no longer be managed on Remote Service Manager. Be sure to initialize registered mobile devices before removing users.
Tip
  • Removing users from products will not automatically remove the users from Remote Service Manager. You must remove users on Remote Service Manager after removing them from products.

  1. Display the "Configure users" screen.

    Step 1 to 3 of Adding users.

  1. Select the users that you want to remove, and then click Remove. To search users, enter keywords in the search field displayed in the upper right of the screen.
  1. Click Removeto remove the users.