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Manual HOME > Administrator guide > Accessing on KUNAI for BlackBerry(R) > Managing KUNAI for BlackBerry(R)

With MDM Pack(Mobile Device Manager Pack)

Managing KUNAI for BlackBerry(R)

This page describes how to manage KUNAI for BlackBerry(R) to be installed on mobile devices.

Installing KUNAI for BlackBerry(R)

This section describes how to install KUNAI for BlackBerry(R) on mobile devices.

  • After you add users, operate from step 3 to continue installing KUNAI for BlackBerry(R).
Note
  • Verify that the following settings are completed before installing KUNAI for BlackBerry(R) on mobile devices:
    • Adding products to Remote Service
    • Adding users to Remote Service
  • You cannot download the KUNAI for BlackBerry(R) which does not support your Remote Service Manager.
    Please upgrade your Remote Service Manager before downloading the latest KUNAI for BlackBerry(R).

  1. Click MDM Pack KUNAI administration > Mobile devicesMobile devices on Remote Service Manager.
  1. Click Procedures to enable use of KUNAI Procedures to enable use of KUNAI .
  1. Click the "BlackBerry(R)" tab, and then click Mobile devices Product website.
  1. Download KUNAI for BlackBerry(R) to the mobile device of BlackBerry(R).

    Get the latest version on Product website.

  1. Install KUNAI for BlackBerry(R) on BlackBerry(R) device, and then verify the serial number.

    Installing KUNAI for BlackBerry(R) of KUNAI for BlackBerry(R)


More
  • You can also learn how to download KUNAI for BlackBerry(R) on the following screen:
    • On the "MDM Pack KUNAI products and users" screen, click Procedures to enable use of KUNAI Procedures to enable use of KUNAI .

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Stopping the use of KUNAI for BlackBerry(R)

This section describes how to stop the use of KUNAI for BlackBerry(R) installed on the mobile device.

  • You cannot sync the data on your mobile device after you have stopped using KUNAI for BlackBerry(R).
Note
  • If you stop the use of KUNAI for BlackBerry(R), you will be unable to use Remote Service Manager to manage devices. Be sure to initialize registered mobile devices before deactivating KUNAI on the devices.

    Initialize the mobile device.


  1. Click MDM Pack KUNAI administration > Mobile devicesMobile devices on Remote Service Manager.
  1. Select the mobile device you want to stop. BlackBerry(R) devices can be selected from serial numbers list or users list.
  1. Click Deactivate mobile deviceDeactivate mobile device.
  1. ClickDeactivate mobile deviceto stop the use of the mobile device.

Tip
  • How to restart the use KUNAI for BlackBerry(R)?
    Stopped mobile devices will be displayed in unassigned mobile devices list. When reactivating the use of KUNAI for BlackBerry(R), you need to reset data in the personal settings of the mobile device, and add users to stopped mobile devices on Remote Service Manager again.

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