With MDM Pack(Mobile Device Manager Pack)

Managing products

Remote Service Manager manages the Cybozu products that can be used from mobile devices.

Adding a product

This section describes how to add a product.

  • You cannot add third party products to be used from KUNAI.
  • You can add only a single Cybozu product for KUNAI.
Note
  • You cannot add multiple products to one product.

  1. Click MDM Pack KUNAI administration > Products and users for useProducts and users for use on Remote Service Manager.
  1. Enter the product access URL, and clickAdd.
  1. Confirm the added content. ClickConfigure usersto add users to use this product.

    Begin the step 3 of Adding users.

Updating product information

This section describes how to update added products information.

  • Please update product information in the following cases:
    • The product is upgraded.
  • You need not change the users' settings even if the product information has been updated.
  1. Click MDM Pack KUNAI administration > Products and users for useProducts and users for use on Remote Service Manager.
  1. Click Update product informationUpdate product information.
  1. Enter the product access URL, and then clickUpdate.

Removing a product

This section describes how to remove a product.

Note
  • If you remove a product, users and mobile devices of the product will be also removed, and you will be unable to use the mobile devices on Remote Service Manager. Please initialize the mobile device before removing the product.

  1. Click MDM Pack KUNAI administration > Products and users for useProducts and users for use on Remote Service Manager.
  1. Click RemoveRemove.
  1. Click Remove to remove the product.