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Accessing from computers

Providing access information to users

This page describes how to provide products access information to users.

  • The following information is provided:
    • Access URL from computer
    • Downloaded client certificates
    • Client certificate password
  • After the users have been added and the "Product details" screen is displayed, operate from step 4.
Note
  • If Remote Service optional license is not enabled, you will distribute the same client certificate that you register on the "Product license" screen on Remote Service Manager.
  • Even if you add multiple products, there is no need to download the client certificate and distribute client certificate to users each time you add a product.
  • If you add multiple products, you need to download the client certificate and distribute client certificate to users only when adding the first product.
  • Verify that the following settings have been completed before distributing client certificates.
    • Adding products to Remote Service Manager
    • Adding users to Remote Service Manager
    • Configuring client certificates for use: This setting is required if Remote Service optional license is enabled.

  1. Click Remote Service and KUNAI Lite administrationRemote Service administration > Products and users for useProducts and users for use on Remote Service Manager.
  1. Select the corresponding product name.
  1. Click [To use client certificate authentication]next to the client certificate that you want to allow users to use. Several client certificates may appear depending on your license.
  1. Confirm access information. Confirm the following information:
    • Client certificate password
    • Product access URL from computer: Click the "Access information" tab to check access URLs.
  1. ClickDownloadto download the client certificate. Download the client certificate to your computer.
  1. Contact users. Provide necessary information to users via E-mail, etc.
    You can simply provide the users with the content under the "To use Remote Service" tab on the "Client certificate details" screen.

Tip
  • When using Remote Portal
    If you use Remote Portal, you do not need to provide the access URL for each product.
    As long as you provide Remote Portal URL to users, the users can access each product via Remote Service.
  • Be sure to inform users of restrictions on accessing third party product.