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Accessing on KUNAI for Windows phone

Managing KUNAI for Windows phone

This page describes how to manage KUNAI for Windows phone to be installed on mobile devices.

Installing KUNAI for Windows phone

This section describes how to install KUNAI for Windows phone on mobile devices.

  • Distribute KUNAI for Windows phone installers to mobile devices via E-mail, and then make the installation.
  • After you add users, operate from step 3 to continue installing KUNAI for Windows phone.
Note
  • Verify that the following settings are completed before installing KUNAI for Windows phone on mobile devices:
    • Adding products to Remote Service
    • Adding users to Remote Service
  • You cannot download the KUNAI for Windows phone which does not support your Remote Service Manager.
    Please upgrade your Remote Service Manager before downloading the latest KUNAI for Windows phone.

  1. Click MDM Pack KUNAI administration > Mobile devicesMobile devices on Remote Service Manager.
  1. Click Procedures to enable use of KUNAI Procedures to enable use of KUNAI .
  1. Select the version of KUNAI for Windows phone to download, and then click Download KUNAI installer.
  1. Save the file.Save the file according to the displayed dialog box.
  1. Distribute installers to mobile devices. Provide the installer downloaded in step 4 to a mobile device via E-mail.
  1. Install KUNAI for Windows phone on a mobile phone.

    Installing KUNAI for Windows phone of KUNAI for Windows phone


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  • You can also download KUNAI for Windows phone on the following screen:
    • On the "MDM Pack KUNAI products and users" screen, click Procedures to enable use of KUNAIProcedures to enable use of KUNAI .

Stopping the use of KUNAI for Windows phone

This section describes how to stop the use of KUNAI for Windows phone installed on a mobile device.

  • You cannot sync the data on your mobile device after you have stopped using KUNAI for Windows phone.
Note
  • If you stop the use of KUNAI for Windows phone, you will be unable to use Remote Service Manager to manage devices. Initialize devices before deleting users.

  1. Click MDM Pack KUNAI administration > Mobile devicesMobile devices on Remote Service Manager.
  1. Select the mobile device you want to stop using. You can select Windows phone device from Windows phone or users list on serial numbers.
  1. Click Deactivate mobile deviceDeactivate mobile device.
  1. ClickDeactivate mobile deviceto stop the use of the mobile device.

Tip
  • How to restart the use of KUNAI for Windows phone
    Stopped mobile devices will be displayed in unassigned mobile devices list. When reactivating the use of KUNAI for Windows phone, you need to reset data in the personal settings of the mobile device, and add users to stopped mobile devices on Remote Service Manager again.

Upgrading KUNAI for Windows phone

This section describes how to upgrade KUNAI for Windows phone on mobile devices.

  • Distribute KUNAI for Windows phone to each mobile device via Remote Service Manager.
Note
  • You cannot distribute KUNAI for Windows phone to the mobile devices where no users are registered.

  1. Click MDM Pack KUNAI administration > Mobile devicesMobile devices on Remote Service Manager.
  1. Select the Windows phone on users list or serial numbers , and clickUpgrade KUANIUpgrade KUNAI.
  1. Set necessary items, and then click Deliver. The specified KUNAI for Windows phone will be distributed to the specific mobile device.

    Setting items for upgrading KUNAI for Windows phone

    "*" is required.

    Item Explanation
    KUNAI version Select the version of KUNAI for Windows phone you want to upgrade.
    The versions older than the current KUNAI for Windows phone also can be selected.
    Mobile device Select the mobile device you want to upgrade.
  1. Contact users.Notify users that they need to upgrade KUNAI for Windows phone.
    The upgrade installer of KUNAI for Windows phone will be distributed when mobile devices are synced next time.
  1. Confirm upgrade condition of KUNAI for Windows phone. If KUNAI for Windows phone has been upgraded, Upgrading in the status field will be changed to Upgrading on the "Mobile devices" screen.

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  • You can also upgrade a mobile device on the following screen:
    • On the "Mobile devices" screen, select the mobile device you want to upgrade, and then click Upgrade KUNAI.
    • On the "Edit mobile device details" screen, edit the version of KUNAI.