Remote Service Manager manages the users who access the product from KUNAI for Windows phone.
- Verify that the following operation has been completed before adding users.
- Adding products to Remote Service
- When you are configuring users, the screen of entering the system administrator user name and the system administrator password may appear. You must login the product as a system administrator even if you have set Cybozu Common Authentication.
This section describes how to add users.
- If you want to continue to add users after the products have been added successfully, operate from step 2.
- Click MDM Pack KUNAI administration >
Products and users for use on Remote Service Manager.
- Login the product as an administrator.If there's no need to login the product, this step can be omitted. Proceed to step 3.
Login method varies according to different product settings.
- Click
Add users. If users have been added, you can verify the number of added users and users' name.
- Select the users you want to add, and then clickAdd. Select a group and select users to add, then click↓Add, then clickAdd.
When there is a search field on the upper right of members list, enter keywords to search users.
If you want to remove the users you have added to the candidate box, select the users to delete and then click↑Remove.
- Confirm added content. Continue to click Procedures to enable use of KUNAI to install KUNAI for Windows phone on the mobile device.
If KUNAI for Windows phone has been installed on the mobile device, click Mobile devicesto add mobile devices to Remote Service.
Click Add more users to continue adding users, operate from step 4 again.
- The "Configure users" screen is also available on the following screen:
- On the "MDM Pack KUNAI products and users" screen, click
Configure users .
This section describes how to delete users.
- If you remove a user, the settings of this user's mobile device will be also removed, and you will be unable to use the mobile device on Remote Service Manager. Please initialize the mobile device before removing the user.
- When you use Remote Service of which version is older than 2.2.2,
If you remove a user, the settings of this user's mobile device in the product will be also removed, and the mobile device will be restored to factory settings.
- Even if you delete the users on the product, the deletion will not be reflected in Remote Service Manager. You need to delete the users on Remote Service Manager as well after deleting them on the product.
- Display the "Configure users" screen.
- Select the users you want to remove, and then clickRemove. Enter keywords on the search field on the upper right to search users.
- ClickRemoveto remove users.
Managing KUNAI
Contents
Managing products