Managing users
ContentsRemote Service Manager manages the Cybozu products that can be used from mobile devices.
Managing products
Adding a product
This section describes how to add a product.
- Products should be added before users and mobile devices are added.
- You cannot add third party products to be used from KUNAI.
- You cannot add multiple Cybozu products.
- Click MDM Pack KUNAI administration >
Products and users for use on Remote Service Manager.
- Enter the product access URL, and clickAdd.
- Confirm the added content. ClickConfigure usersto add users to use this product.
Begin the step 3 of Adding users.
Updating product information
This section describes how to update added products information.
- Please update product information in the following cases:
- The product has been upgraded.
- You do not need to change the users' settings even if the product information has been updated.
- Click MDM Pack KUNAI administration > Products and users for use on Remote Service Manager.
- Click
Update product information.
- Enter the product access URL, and then clickUpdate.
Removing a product
This section describes how to remove a product.
- If you remove a product, users and mobile devices of the product will be also removed, and you will be unable to use the mobile devices on Remote Service Manager. Please initialize the mobile device before removing the product.
- When you use Remote Service of which version is older than 2.2.2,
If you remove a product, users and mobile devices of the product will be also removed, and the mobile device will be restored to factory settings.
- Click MDM Pack KUNAI administration > Products and users for use on Remote Service Manager.
- Click
Remove.
- Click Removeto remove the product.