Cybozu REMOTE SERVICE

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Manual HOME > Installation guide > Installing

On Windows

Installing

This section describes how to install Remote Service Manager on Windows.

  1. Confirm the installation environment.

    Items to be confirmed before the installation

  1. Double-click the downloaded "cbrs-rc-3.x.x.execbrs-rc-3.x.x.exe".
  1. Select the display language from the drop-down list on the screen that is displayed and clickOK. The installer starts.
    When Remote Service Manager is already installed, the screen for selecting whether to install multiple products or to upgrade is displayed.

    Upgrading (on Windows)

  1. ClickNext.
  1. To agree to the license agreement, select "I accept the terms of the License Agreement".
    And then clickNext.     Otherwise, clickCancelto discontinue the installation.
    License Agreement
  1. Confirm the installation folder, and clickNext. Generally, you do not need to change the displayed folder.
    • To change the installation folder, clickChoose, and select specific folder for installation.
    • To use the default folder, clickRestore Default Folder.
  1. Confirm the installation identifier, and clickNext. Generally, you do not need to change the installation identifier. But for installing multiple Remote Service Manager, the installation identifier must be unique for each installation.

    What is an installation identifier?

    ClickNext, and the Remote Service Manager port number can be detected automatically.

    What is a port number?

    Setting an Installation Identifier
  1. Confirm the settings, and clickInstall. The installation begins.
  1. ClickDone.
  1. ClickOK，and "Initial settings" screen is displayed for your confirmation to start configuring the initial settings.
    Cybozu(R) Remote Service
    "Initial settings" screen indicates that the installation is completed successfully.

    If the "Initial settings" screen does not appear

  1. ClickStart，and the initialization starts.

    Initialization

Note
  • If the "Initial settings" screen does not appear
    Start a Web browser to display Remote Service Manager if the "Initial settings" screen does not appear in Step 11.
    The access URL is as follows:
    http://(server IP address or FQDN):(Remote Service Manager port number)/remote/login.vm

    What is a FQDN?

    Example: IP address is "192.168.1.1", port number is "8080".
            http://192.168.1.1:8080/remote/login.vm
    Example: FQDN is "bozuman.co.jp", port number is "8080".
            http://bozuman.co.jp:8080/remote/login.vm

    Please also refer to Frequently asked questions (FAQ)
Tip
  • What is an installation identifier?
    For installing multiple Remote Service Manager on one server, an installation identifier is the character string specified for identifying each Remote Service Manager.
    The installation identifier can be any combination of alphabetic characters from a to z. Numeric characters from 0 to 9 are also allowed after alphabetic characters. The installation identifier must be 10 characters or less.
    The default installation identifier is "cbrc".
  • What is a port number?
    A port number is a sub-address set for an IP address during the internet communication.
    The port number is included in the URL for accessing Remote Service Manager.
    In Remote Service Manager, one port number is required for one installation identifier.
  • What is FQDN?
    A FQDN is a domain name that specifies its exact location in the three hierarchy of the DNS, including domain name, sub-domain name, and host name, etc.

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