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Setup guide

Accessing from mobile phones

This section describes how to access products from your mobile phone.

  • You can access the Cybozu products from your mobile phone using Keitai (optional functions).
  • Refer to Accessing from computers when you use Remote Service via Safari on your iPhone.
  • For accessing from your smartphone, you can use KUNAI.
Tip

Installation tasks

System administrator must install Remote Service Manager on the server.

  • Remote Service Manager must be installed on the server from which users can access the products.
  • You do not need to install Remote Service Manager again if it has been installed for other usages.

Step 1
Verify the system requirements. Verify the system requirements of Remote Service Manager, and verify whether the product supports Remote Service and whether you can access Keitai of the product from your mobile phone.

Product information System requirements

Step 2
Install Remote Service Manager.
Step 3
Initialize Remote Service Manager. To use Remote Service, initialize Remote Service Manager as required.
Select "Remote Service" for trial use when you add a client certificate.

Tip
  • To use Cybozu Office 7 or Cybozu Office 8 Keitai, you also must install Mobile set in addition to the basic set.
  • To use any one of the following products, you do not need to install additional software for Keitai:
    • Garoon 3 Keitai
    • Garoon 2 Keitai
    • Cybozu Office 9
    • Dotsales Keitai

System administrator tasks

Settings on Cybozu products

System administrator can configure each product on the "System administration" screen of the product.


Step 1
Add users on the product. On the "System settings" screen of each product, set users for using Keitai.
You do not need to add users for third party products.
If you use Cybozu Office 9, you must configure users after setting the applications to be used on Keitai. You do not need to configure users for Cybozu.Sales.
Step 2 Add an access URL.After setting Remote Service Manager, you must add an access URL for using Keitai on the "System administration" screen of each product.

Settings on third party products

You can access third party products from mobile phones if Remote Service premium license is enabled.
Refer to the third party product manual for the necessary settings.

Setting Remote Service Manager

System administrator can set Remote Service on Remote Service Manager.


Step 1
Add a product to Remote Service Manager. Add to Remote Service Manager the products that you want to use via Remote Service. To use the optional functions of Keitai, you need to update the product information after adding the product to Remote Service Manager.
Step 2 Add users who use Cybozu products on mobile phones.You do not need to add users for third party products.

Users tasks

User must configure the settings to use the products via Remote Service, and then acces the products from mobile phones.
To use a third party product via Remote Service, refer to the product manual for detailed instructions.

This section assumes that the Cybozu products are used via Remote Service.


Step 1
Set Keitai in "Personal settings" of the product. In "Personal settings" of the product, set Keitai account and password.
Step 2 Access the product.Access the Keitai URL from your mobile phone and then login Keitai.