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Setup guide

Accessing from computers

This section describes how to access the product from your computer.

  • You can access the Cybozu products using the Web browser of your personal computer at home or anywhere else outside your office.
Tip
  • For accessing from computers, the following licenses are required:
    • Product license
    • Remote Service license
  • Remote Service optional license: Optional license is required for using optional function.

    Remote Service Optional license

  • Use Safari on your iPhone to access the Cybozu products in the same way that you access from computers.

Installation tasks

System administrator must install Remote Service Manager on the server.

  • Remote Service Manager must be installed on the server from which users can access the products.
  • You do not need to install Remote Service Manager again if it has been installed for other usages.

Step 1
Verify the system requirements. Verify the system requirements of Remote Service Manager, and verify whether the product supports Remote Service.

System requirements in Product information

Step 2
Install Remote Service Manager.
Step 3 Initialize Remote Service Manager.To use Remote Service, initialize Remote Service Manager as required.
Select "Remote Service" for trial use when you add a client certificate.

System administrator tasks

System administrator manages Remote Service using Remote Service Manager.


Step 1
Add a product to Remote Service Manager. Add to Remote Service Manager the products that you want to use via Remote Service.
Step 2
Add users to Remote Service Manager. Add users who will use Cybozu products via Remote Service.
You do not need to add users for third party products.
Step 3
Configure the client certificate for your users. The client certificate can be configured only when Remote Service optional license is enabled.
Step 4 Contact users. Provide access information (access URL and client certificate) of Remote Service to the users registered in Step 2.

Tip
  • On Remote Portal, users can access multiple products and you can display notifications for users.

Users tasks

Users must add a client certificate on their Web browser to use Remote Service, and then access the product.

  • You can use Remote Service via Safari on your iPhone in the same way.

Step 1
Get the access information from your system administrator.System administrator can provide you with the following information:
  • Client certificate
  • Login password of the client certificate
  • Remote Service access URL
Step 2
Add a client certificate. Add the client certificate that you got in Step 1 to your Web browser that you are using.
Step 3 Access the product. Using your Web browser where a client certificate has been added in Step 2, access the URL provided in Step 1.