Manual HOME > Installation guide > Server migration

Others

Server migration

This section describes how to migrate Remote Service Manager in use to another server.

Note
  • For migrating Remote Service Manager of which version is older than 2.3.0, you should migrate Remote Service Manager only after upgrading it to the latest version. The version of Remote Service Manager you want to migrate should be the same as that of the target server.
  • For migrating products and Remote Service Manager to other servers at the same time, you must migrate Remote Service Manager after migrating all products added to the Remote Service Manager.
    After migrating the product server, you should update the product information in Remote Service Manager.


Step 1
Stop Remote Service Manager in use.
Step 2
Back up Remote Service Manager data.Backup data are as follows:
  • The client certificate (Remote Service ID.zip) and user.pfx under (Installation directory)\conf
    - When Remote Service ID.zip does not exist, you should back up only user.pfx.
  • All the data under (installation directory)\data
Step 3
Install Remote Service Manager on the target server.When "Initial settings" screen is displayed, just close the Web browser without initial settings.
Step 4
Stop Remote Service Manager in the target server.The procedure is the same as Step 1.
Step 5
Delete the Remote Service Manager data from the target server.The data to be deleted are as follows:
  • All the data under (installation directory)\data
Step 6
Migrate the data.Copy the backup data in Step 2 to the target server.
- When the content of RelayClient.properties in source Remote Service Manager has been changed, you should also change the content of RelayClient.properties in target Remote Service Manager.

The client certificate (Remote Service ID.zip) and user.pfx under (Installation directory)\conf
- When Remote Service ID.zip does not exist in Step 2, you should copy only user.pfx.

          ↓Copy

Target server (installation directory)\conf


All the data under (installation directory)\data

          ↓Copy

Target server (installation directory)

Step 7
Start Remote Service Manager on the target server.
Step 8
Confirm the operation.Start the Web browser, and access "System administration" screen of Remote Service Manager on the target server to confirm the following items:
  • The products and users added to Remote Service Manager have been migrated from the source server.
  • The license contents have been migrated from the source server.
Step 9 Uninstall Remote Service Manager from the source server.